The most important reason for going from one place to another is to see what’s in between.

— Norton Juster, The Phantom Tollbooth

Making the career pivot to user research has been a journey. But like Milo’s journey in The Phantom Tollbooth, the destination turned out to be a metaphysical…

Drew Long

Freshly minted User Researcher and Designer finding my footing after a career in K-12 education

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